Privacy Policy i6 Malaysia

I6 Malaysia takes our responsibility to protect every member's privacy seriously. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.

This document outlines in detail:

• The types of information we collect from you when you use the platform.
• The purpose of collection and how we use that information.
• Circumstances under which your information may be shared with third parties.
• Security measures we take to protect your data.
• The rights you hold regarding your personal information.

This policy applies to all information collected through the website i6malaysia.onl, the i6 Malaysia mobile app for Android and iOS, and all our customer service channels.

I6 Malaysia collects various types of information depending on how you interact with our platform. Generally, this information falls into three main categories:

We also collect certain information automatically when you use the platform — including general geolocation data based on your IP address, login session information, and navigation patterns within the platform. This data is used solely to improve the user experience and detect suspicious activity.

Every piece of information we collect is used for a clear and lawful purpose. i6 Malaysia will not use your data for any purpose that conflicts with this Privacy Policy without your prior consent.

The primary purposes for which data is used are as follows:

• Account management: Creating, verifying, and maintaining your account, including the mandatory KYC process.
• Transaction processing: Securely processing deposits, withdrawals, and all financial activity in your account.
• Platform security: Detecting and preventing fraud, money laundering, unauthorised access, and other illegal activities.
• Customer support: Helping you resolve issues, answer inquiries, and improve the quality of our support service.
• Legal compliance: Fulfilling reporting obligations to relevant authorities as required by law.
• Marketing: Sending promotional information, bonus offers, and platform updates — but only if you have opted in to receive such communications.
• Service improvement: Analysing aggregated usage patterns to improve platform functionality and user experience.

I6 Malaysia does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, there are limited situations where we may need to share your information:

• Payment service providers: Information required to process deposits and withdrawals is shared with approved payment providers such as FPX, Touch 'n Go, and GrabPay. They are bound by strict confidentiality agreements.
• Game providers: Session information required to run games is shared with game software providers integrated with our platform.
• Legal authority: We will disclose information where required by court order, regulatory authority directive, or valid legal obligation.
• Fraud prevention: In cases of suspected fraud, certain information may be shared with fraud prevention agencies or law enforcement authorities.
• Business transfer: In the event of a merger, acquisition, or sale of company assets, user data may be transferred as part of that transaction, with advance notice provided to users.

The security of your personal data is an absolute priority for i6 malaysia. We continuously invest in the latest security infrastructure to ensure your information is always protected.

Key security measures we have implemented:

• 256-bit SSL/TLS encryption: All data transmitted between your device and i6 Malaysia servers is encrypted using 256-bit SSL/TLS protocol — the same level of encryption used by leading banking institutions in Malaysia.
• Encryption of data at rest: Sensitive information such as passwords is stored in irreversible hashed form using the bcrypt algorithm.
• Two-factor authentication (2FA): Users are encouraged to enable 2FA to add an extra layer of security when logging in.
• 24/7 security monitoring: Our systems are continuously monitored to detect any unauthorized access attempts or unusual activity.
• Data segregation: Financial data is stored in a server environment separate from general account data, with strict access controls.
• Regular security audits: We conduct regular penetration testing and security audits through independent cybersecurity firms.

I6 Malaysia uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as maintaining your login session and processing transactions. These cookies cannot be disabled.
• Performance cookies: Helping us understand how users interact with the platform through anonymous statistical data collection, such as most frequently visited pages.
• Functional cookies: Saving your preferences such as language, time zone, and display settings for a more personalised experience.
• Analytics cookies: Used to analyze traffic and usage patterns for the continuous improvement of our platform.

You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect certain platform functions.

I6 Malaysia retains your personal information only for as long as necessary to fulfil the purpose of collection or as required by applicable law.

• Active account data: Retained for the duration your account is active and for an additional period following account closure for legal compliance purposes.
• Transaction records: Retained for a minimum of seven years in accordance with anti-money laundering (AML) legal requirements.
• Support communication log: Retained for three years for reference and service improvement purposes.
• Anonymous analytics data: May be retained for a longer period as it contains no personally identifiable information.

Once the retention period expires or upon a valid user request, data will be securely deleted using methods that ensure it cannot be recovered.

Under Malaysia's Personal Data Protection Act 2010 and the data protection principles we adhere to, you have the following rights regarding your personal information:

To exercise any of the above rights, contact our Privacy Officer via live chat within the platform. We will process your request within 14 business days.

I6 Malaysia is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect, use, or disclose personal information of individuals under the age of 18.

In the course of its operations, i6 Malaysia may transfer your personal data to servers located outside Malaysia. This includes servers operated by cloud service providers and international game providers integrated with our platform.

Every cross-border data transfer is carried out with adequate safeguards, including:

• Data processing agreements that comply with international standards.
• Data protection assessment prior to any new transfer being implemented.
• Ongoing compliance monitoring of all third-party data processing partners.

I6 Malaysia has appointed a Data Protection Officer responsible for ensuring ongoing compliance with this Privacy Policy and relevant data protection laws.

If you have any questions, concerns, or complaints regarding how we handle your personal information, you may contact us via:

• Live chat: Available 24 hours a day, 7 days a week via the chat icon within the platform.
• Email: [email protected]
• FAQ: Visit page FAQ us for immediate answers to general enquiries.

We are committed to responding to all privacy-related inquiries within three business days.

I6 Malaysia reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or improvements in how we protect your data.

When significant changes are made, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying an in-platform notice at least seven days before changes take effect.
• Sending email notifications to your registered email address for significant changes.