Play Safe & Responsibly

Responsible Gaming
i6 malaysia

We believe that the enjoyment of gaming only truly matters when it is done in a healthy and controlled way. i6 Malaysia provides a range of tools and support to help you stay in control — because the well-being of our members is our top priority.

24/7
Support
Available
5
Limit Tools
Available
18+
Age Limit
Set
100%
Commitment
We
Configurable Deposit Limit
Play Time Limit
Self-Exclusion
Self-Assessment
Professional Support

What Is Responsible Gaming?

Online gaming should be a fun entertainment activity — not a source of stress, debt, or family problems. At i6 malaysia, we take a proactive approach to ensuring every member can enjoy our platform in a healthy and controlled way.

Responsible gaming means playing within your means, setting realistic limits, and knowing when to stop. It's not about not enjoying the game — it's about making sure you always stay in full control of your gambling activity.

Most people who play at i6 Malaysia enjoy it purely as a hobby and entertainment. However, we recognise that a small number of individuals may face challenges in managing their gambling. That is why we provide a range of preventive tools, support resources, and self-exclusion mechanisms that are easily accessible directly within the platform.

The core principles of responsible gaming at i6 malaysia include: gambling as entertainment, not income, playing with money you can afford to lose, setting time and financial limits, and seeking help when needed.

I6 malaysia complies with international responsible gaming standards and continuously updates our protection tools in line with global industry best practices.

Signs of Healthy Play
  • Play for fun, not to escape stress.
  • Setting a spending limit before playing and sticking to it.
  • Accepting losses as part of the game.
  • Having other activities outside of gambling.
  • Never borrowing money to gamble.
  • Able to stop at any time without feeling pressured.
  • Family and friends are not concerned about your playing habits.
Early Warning Signs to Watch For
  • Feeling compelled to keep playing even after significant losses.
  • Hiding gambling activity from family.
  • Using bill money or daily essentials funds to gamble.
  • Playing longer than planned.
  • Feeling anxious or irritable when not playing.

Protection Tools We Provide

All these tools are accessible directly from within your account — no need to contact support.

Daily / Weekly / Monthly Deposit Limit

Set the maximum deposit amount you can make within a given time period. This limit takes effect immediately and can only be decreased — increases require a 7-day waiting period to prevent impulsive decisions.

Session Time Limit

Set the maximum duration for each of your gaming sessions. The platform will send a reminder when the time limit is approaching, and the session will end automatically once the limit is reached to help you take a break.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from the platform for 1 month, 3 months, 6 months, or permanently. During this period, your account will be fully suspended.

Play Break (Cooling-Off)

Need a short break without closing your account? Use the play break feature to suspend access for 24 hours, 48 hours, or 7 days. This feature is useful for preventing emotionally driven play decisions.

Loss Limit

Set the maximum loss amount you can handle in a day, week, or month. Once the limit is reached, you will not be able to continue wagering until the limit period expires naturally.

Personal Activity Report

Review a summary of your gaming activity including total deposits, losses, wins, and time spent. This report helps you view your play patterns objectively and make informed decisions.

How to Set Limits on Your Account

The process is simple and can be completed in just a few steps.

1
Log In to Your i6 Malaysia Account
Access your account via the Login button at the top of the page. Make sure you are using the correct username and password.
2
Go to Account Settings
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
3
Select Your Preferred Limit Type
Choose from the list of available tools — deposit limit, loss limit, session time limit, play break, or self-exclusion — based on your needs.
4
Set Value and Confirm
Enter your preferred limit value. Decrease limits take effect immediately. Increase limits require a waiting period as an added layer of protection.
5
Receive Confirmation
You will receive a confirmation email once the limit has been successfully set. Keep this email for your records. You can review all active limits at any time from your account settings.

Limits Available at i6 Malaysia

All limits can be adjusted to suit your personal needs.

Limit Type Duration Status
Deposit Limit Daily / Weekly / Monthly Active Immediately
Loss Limit Daily / Weekly / Monthly Active Immediately
Session Time Limit Per session Active Immediately
Play Break 24h / 48h / 7 days Active Immediately
Self-Exclusion 1, 3, 6 months / Permanent Verification Required

Increasing your deposit or loss limit requires a mandatory 7-day waiting period after the request is submitted. This is a deliberately designed safety feature to protect you from impulsive decisions.

Permanent self-exclusion is final and cannot be reversed. Please think carefully before choosing this option. If you need immediate assistance, contact our support team via 24/7 live chat.

Self-Assessment — Are You Playing Responsibly?

Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to contact support or set account limits.

1

Have you ever felt the need to bet with increasingly larger amounts of money to get the same level of excitement?

2

Have you ever tried to stop gambling but failed to do so despite your intentions?

3

Has your gambling activity affected your relationships with family, friends, or your work/academic performance?

4

Have you ever borrowed money or sold belongings to fund your gambling?

5

Do you feel anxious, irritable, or uncomfortable when you are unable to gamble for a few days?

6

Have you ever lied to others about how much time or money you have spent on gambling?

7

Do you continue to gamble to "chase your losses" even when you know it is not a wise decision?

8

Has gambling become your primary way of coping with stress, boredom, or negative emotions?

If you answered "Yes" to 3 or more questions, we strongly encourage you to reach out to the i6 Malaysia support team or contact a gambling support organisation in Malaysia. You are not alone — help is available.

FAQ — Responsible Gaming

Answers to the most frequently asked questions about responsible gaming at i6 Malaysia.

Log in to your account, go to Account Settings, and select the Responsible Gaming section. There you can set daily, weekly, or monthly deposit limits according to your budget. Limit reductions take effect immediately, while limit increases require a 7-day waiting period.

For timed self-exclusion (1, 3, or 6 months), cancellation can only be considered after the minimum set period has ended and following a review process by our support team. Permanent self-exclusion is final and cannot be reversed under any circumstances.

During your self-exclusion period, the balance in your account will be kept safe. You may submit a withdrawal request for your remaining balance through our support team even during the exclusion period. Your funds are safe and will not be lost.

You can reach the i6 Malaysia support team via 24/7 live chat within the platform. In addition, Malaysia has several support organisations, including the Ministry of Health Malaysia's mental health hotline and private counselling centres specialising in gambling addiction. Do not hesitate to seek help — asking for assistance is the bravest first step you can take.

Absolutely not. i6 malaysia only accepts members aged 18 and above. A strict identity verification (KYC) process is carried out during registration to ensure compliance with this age requirement. Any account found to be owned by an underage individual will be closed immediately and the balance returned.

A play break is a short break of 24 hours, 48 hours, or 7 days during which you cannot access games but your account remains active. It is suitable for situations where you want to cool down after a long session. Self-exclusion, on the other hand, is a more serious measure for a longer period (1–6 months or permanent) when you feel you need greater distance from the platform.
Play Smart, Enjoy to the Fullest

Join i6 malaysia Today
With Full Control in Your Hands

Register a free account and enjoy a safe, fair, and personalised gaming experience. All responsible gaming tools are available from the moment you sign up.

Available Deposit Limit Self-Exclusion 24/7 Support 18+ Only
Bahasa Melayu